They were very helpful in the beginning! Then the vehicle I was looking at was in another location in North Carolina. After about a week of talking about that the vehicle was then taken out of service not for sale because it wasn’t worthy of selling to a customer. That turned out to be somewhat disappointing ! But all in all they were what I would expect ! So Innoway I suppose I am disappointed with the fact that they did not have the truck I needed after advertising it but at least I didn’t have to drive all the ...
I recently bought a new Camry in a challenging used and new car market. I had specific requests and Daniel Nelson worked with me and even held the car for 5 days for me, as I live in NC. Nelson was never pushy, negotiated fairly and we were in and out in under 90 minutes. Nelson earned our future business.
Great staff for maintenance of car. Prompt service. Nice waiting area. Highly recommend.
“ 5 Stars! ” Working with Lamar Jones was an absolute pleasure! Lamar is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The best part – Lamar stayed in touch with me the entire time which only made the buying experience even more enjoyable. I highly recommend you talk to him if you are considering buying a new or previously owned automobile.
My Wife and I went for recalls on our Toyotas. They had both vehicles done in no time. Nice people to deal with. Very professional.
Everyone here was very professional, friendly and helpful. We were very pleased.
I brought a Toyota Highlander Limited yesterday and was very pleased. Troy Lamy was very knowledgeable, respectful, and courteous. They will work with you in order to lower your payments that fits your budget. Anyone wanting to trade or buy a vehicle I will recommend this dealership because Mr. Lamy gave me a fair price.
Always do a good job at the service department.
Best dealership experience I've ever had. Daniel was knowledgeable, kind and not "pushy". Highly recommend for all your needs. Class act here!
Being stranded has never been this good! Nelson Toyota is hands-down the most amazing car dealership we have ever been to! I wish it wasn't so far away, or Debbie Stone and her service team would be our mechanics for life! They went above and beyond to help my family out of a jam. Five minutes into our 7 hour drive back to PA, our alternator died. Everyone we interacted with at this dealership immediately jumped to action to provide assistance. The receptionist was great. The service team was great. The salespeople we talked to while we waited were great. ...
I think we are goin3to get one!
Friendly and fast service.
Everything was great. Wonderful service.
Cole and Tony were awesome to deal with. Very patient and kind!!!
We just traded for a new Venza this morning at Nelson Toyota. Daniel Nelson was extremely friendly efficient and did what he said not pushy and did not waste our time. From the time we pull on the lot this morning before we even drove the Venza we completely completed the transaction and was on the road to the beach and just over an hour absolutely incredible. Tony Puccio, finance manager, sure has his ducks in a row. He is very efficient and very thorough. I hope to trade for my next Silverado at Nelson Chevy.
Nelson Toyota was absolutely a pleasure to deal with. I'm in NC and the process was smooth and easy. Lamar Jones was exceptionally kind and easy to work with. The whole process was smooth and easy. We quickly negotiated a very fair price and within a few hours I was driving up to pick up the vehicle. Tony in finance was very thorough and professional. Excellent process start to finish! I would highly recommend working with Lamar Jones and Nelson Toyota. Thanks again!
Very nice! Washed my car and gave me free transportation to pick my car back up! Thanks Nelson Toyota!!
Purchased a new truck from here last year and it was a great experience overall. I recently brought said truck in for service and this was a great experience as well.
I won't return.
State Inspection, I didn't have a appointment!Short wait time, in an out very quickly. Very happy with my service!!
Great people and happy to do business with them.
They were wonderful to work with!!!! Danny Jeffries is the best salesperson ever!!! He makes sure you are satisfied as a customer!!! Tony, financial manager made sure I got everything I wanted!!! Thanks alot guys!!!!!
Very nice and quick service
Best place around for any vehicle the nelson's have many Varities ,Brands ETC
EXCELLENT SALES TEAM. THANKS COLE
Totally satisfied with our purchase.
Polite and fast for routine service.
I never experienced the privilege myself buying car at Nelson Toyota ,my brother did I .wasn't too happy with how they treated him as far as a ongoing problem he had with the car ,that they promised they would fix for him .as for myself when I am taking my car is there for service they always have been very honest with me
Great fellowship, friendly, people are genuine
I appreciated getting the phone call to let me know car was ready after service was completed.
Went in getting two things fixed because of a recall and was told maybe up to 2 hours got it done within 1 hour great service nice people.
The folks at Nelson Toyota took good care of me and servicing my car!
I have had our vehicles serviced for normal maintenance at Nelson Toyota on several occasions. I have been very satisfied with the work done. For me, the main reason I go to Nelson Toyota is because of customer service lady- Angela. She is very knowledgeable, explains everything clearly and is very kind! Another bonus is getting an amazing free wash. Thank you all for making it a good experience.
Love dealing with the staff there service department ! These guys are so friendly
Great guys to deal with!
Excellent customer service
Check up was great
Great customer service
Very pleased with the Service we got!!!!♥️
Nice place. No high pressure. Very helpful. Pleased with my purchase.
I purchased my 2018 Toyota RAV4 from Chris Fore (salesperson) and Scotty Justice (sales manager) . This is has been the BEST car buying experience I have ever had. Chris has gone above and beyond for me, starting with my test drive, the purchase and delivery of my vehicle, to now at 31k miles. I don't forsee this gold standard customer service stopping at any point. Chris is a true asset to Nelson Toyota and he has earned a customer for life. In the next year or so, we will be in the market for a second vehicle and Chris Fore ...
Best coworkers Definitely place to go. HE'S honest
Would go any where else to buy a new Toyota Daniel Nelson is the man .... thank you sir for all the years of taking care of our vehicle needs
Always great service and friendly staff!
Service was good. Staff very friendly and helpful
Great low pressure attitude and friendly sales agents
Very good service
Love the service staff!!
Excellent customer service
Staff is friendly and helpful
Very good service!
They got us financed with a good interest rate on a beautiful rav4 I want to thank all especially nick for being diligent and nice and our finance guy Thanks all !!
Very clean, the staff was very professional.
Nick was an awesome salesman. Very helpful
Great service and very nice people
Looking for used Toyota Tacoma
We had been looking for a Toyota Highlander for a while and could never find the right vehicle or a dealer that was easy to work with. A friend recommended that we reach out to Nelson Toyota and we did and they were tremendous to work with. They were able to get the exact vehicle that we wanted and were very easy to deal with with no pressure. They were more concerned about getting us the perfect vehicle than pushing a sale. This was the most relaxed and least stressful purchase we have made as far as car buying. They ...
GREAT PLACE TOO BUY A CAR OR TRUCK&OR ANYTHING!!!!!!!!!!!!
Very nice dealership!
My first time shopping experience with Nelson and I was very happy with the service I received. I don't know who was more excited as this was my first SUV and it was the first car my team member Cole Campbell sold. Good night for the both of us and we even share the same birthday. Price was comparable to other dealerships and the warranty options were great. Thanks again guys!
We have bought many cars over the years, but went to Nelson Toyota based on a recommendation of a friend who had done business with Nelson Toyota in the past. Dealership and it's employees are super friendly, low-pressure and worked hard to make sure we got exactly the vehicle we were looking for at a very fair price. They were more concerned about getting us the right car for our family rather than just making a sale. It makes all the difference as a consumer! Financing was handled quickly and easily, the vehicle was in perfect condition and all ...
Best deal, honesty very friendly, and the dealership has a great selection of inventory for the customer to look at and try out. I orderd my Tacoma and it was worth the wait. They did a great job Jerry Thomas and Lofonza Kogar were a great team thru the deal. If you want a nice new ride, and are looking for the best dealer, look no farther than Nelson Toyota you want regret it!
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