Customer Testimonials

Google logo
Google May 23, 2024

Google logo
Google May 22, 2024

Google logo
Google May 19, 2024

Fantastic service department and always helpful with any questions.

Google logo
Google May 19, 2024

Excellent customer service Very honest

Google logo
Google May 18, 2024

Google logo
Google May 14, 2024

Google logo
Google May 11, 2024

Debbie@Nelson Toyota is always great to us! Jeff is the best too! Thanks for all y'all do for us...

Google logo
Google May 10, 2024

Had no problem

Google logo
Google May 8, 2024

Fast friendly affordable service

Google logo
Google Apr 30, 2024

I went to Nelson Toyota today and bought a Honda HRV. I couldn’t have asked for better service, price and quality. Lamar Jones was right on for listening to what I was looking for and I couldn’t have asked for a better experience. In fact, everyone there was so kind. If you are looking for a great experience, Nelson Toyota is the perfect place for a great ride!

Google logo
Google Apr 30, 2024

We had an awesome service from Samuel! He was helpful & patient with me! I’d suggest Nelson’s to anyone looking for car

Google logo
Google Apr 26, 2024

Google logo
Google Apr 20, 2024

Google logo
Google Apr 20, 2024

Google logo
Google Apr 19, 2024

Google logo
Google Apr 17, 2024

I went into Nelson Toyota today for an oil change and my tires balanced. When I went to pick up my car, they had washed it ( complimentary) I was over the moon! It sure needed a bath! Thank you all for such great work and you customer service is unbelievable ❤️

Google logo
Google Apr 17, 2024

We are always treated like family whether we purchasing a vehicle, getting a oil change, etc. We love doing business with you guys!

Google logo
Google Apr 11, 2024

Great customer service always in & out in no time! Chris Fore is so nice & made my car buying experience so easy & the service team is great!!

Google logo
Google Apr 11, 2024

Very nice people and fun to deal with . Chris Fore helps me exactly what I need. Love my new Tundra Platinum!

Google logo
Google Apr 9, 2024

They went out of their way to assist us in viewing this truck and getting everything arranged. I couldn’t believe the service.

Google logo
Google Apr 7, 2024

Awesome customer service. They get you in an out. They dont try to sell you on anything you do not need.

Google logo
Google Apr 6, 2024

I recently bought a 2024 Toyota RAV4 Hybrid. My sales person was Cole Campbell. He was so knowledgeable , patience, friendly, and so very kind and helpful- I felt like I was making a purchase from a family member . I am a senior and had question about all the technology and Cole helped so much and has been available since to answer questions. The whole process at Nelson Toyota was seamless - good warranty and I feel like they will always be there for support. It’s always good to buy local- I have lived here all my life- - this was ...

Google logo
Google Apr 6, 2024

Very quick service. Pleasant service advisor and comfortable waiting area.

Google logo
Google Apr 6, 2024

Always great service at Nelson Toyota!

Google logo
Google Apr 5, 2024

Everyone is Great

Google logo
Google Apr 5, 2024

Google logo
Google Apr 3, 2024

Toyota Stanley Town is always a wonderful experience. They professional and personable . I greatly appreciate the shuttle driver wJames Stokes in the new Mustang EV . My closet to a muscle car that I will ever have . Katie Martin Service Rep always takes great care of my 2 Toyotas Sienna and Prius . They offer a lot of free incentives Shuttle , St. Inspection and what next’s needs to be serviced at some point in the very near future. Thx for changing my perspective that a dealership is always too expensive to do servicing and maintenance on my vehicles.

Google logo
Google Mar 31, 2024

Google logo
Google Mar 29, 2024

Chris was friendly and very knowledgeable about the vehicle that I purchased I would Recommend anyone to go to nelson and say chris

Google logo
Google Mar 28, 2024

Google logo
Google Mar 28, 2024

100% Satisfied…

Google logo
Google Mar 28, 2024

Honest, transparent service Everything explained carefully Friendly

Google logo
Google Mar 27, 2024

Great Service Department!

Google logo
Google Mar 19, 2024

Carin and I just bought our tenth vehicle from Nelson Toyota. Could not recommend them more - they are fantastic. And particularly our great friend Daniel Nelson. Thank you so much, Daniel!!!

Google logo
Google Mar 19, 2024

Google logo
Google Mar 19, 2024

These guys are great! Daniel Nelson is an outstanding salesman with excellent follow up and the service team with Debbie and Katie are always very communicative and friendly.

Google logo
Google Mar 15, 2024

Google logo
Google Mar 14, 2024

Google logo
Google Mar 14, 2024

Excellent service as always, very professional!

Google logo
Google Mar 12, 2024

Google logo
Google Mar 12, 2024

Daniel Nelson was fantastic! Made the experience a pleasure, and quick since we drove 5 hours from out of town to get the vehicle. He had us back on the road home with our new truck in a timely manner, and we're thrilled to finally have our new truck. I just wish they were in Tennessee instead of Virginia. Thanks Daniel, hope we can tee it up on the links one day ⛳️.

Google logo
Google Mar 10, 2024

Google logo
Google Mar 9, 2024

I have always had a great experience dealing with the service department. The associates take the time to explain the findings of the service people, letting me know of probable future needs, and assisting addressing current problems.

Google logo
Google Mar 9, 2024

I have been very pleased with the service I have received for the past 7 years from Nelson Toyota. Everyone is very professional and courteous! Thank you Nelson!

Google logo
Google Mar 9, 2024

Good service today, including shuttle service.

Google logo
Google Mar 8, 2024

Great experience with Chris. I waited six months, and it was worth it to get all the technology on my XSE. I got all the packages that were on my BMW plus more.

Google logo
Google Mar 8, 2024

They are always friendly and accommodating. They don’t try to have me pay for something I don’t need and always let me know if I will need maintenance at next visit

Google logo
Google Mar 6, 2024

Google logo
Google Mar 6, 2024

My experience with Nelson Toyota was very rewarding i was treated very nicely.

Google logo
Google Mar 5, 2024

Google logo
Google Mar 3, 2024

Awesome place! Friendly, fast & knowledgeable. Highly recommend!

Google logo
Google Mar 3, 2024

Google logo
Google Mar 2, 2024

Google logo
Google Mar 1, 2024

The service department at Nelson Toyota was easy to deal with and the work on my truck seems to have solved the issue

Google logo
Google Feb 29, 2024

Google logo
Google Feb 28, 2024

Google logo
Google Feb 23, 2024

Very good experience. Sales person & office people were knowledgeable and helpful. No pressure and a very good deal.

Google logo
Google Feb 22, 2024

Everything was positive.

Google logo
Google Feb 16, 2024

Very pleased with service & time involved.

Google logo
Google Feb 16, 2024

They do a great job Quick in and out

Google logo
Google Feb 13, 2024

Great dealer. Cole was excellent. Didn't rip me off with a market adjustment fee.

Google logo
Google Feb 10, 2024

Great selection and a great team!

Google logo
Google Feb 10, 2024

Great service, very kind

Google logo
Google Feb 7, 2024

Scheduled for my second chip key that was shorted during manufacturing COVID crisis. Greeted promptly and took car at time scheduled. Waited in seating area, entire dealership was clean. Quickly finished project , signed paperwork, and left dealership in short order. Easy process.

Google logo
Google Feb 6, 2024

Google logo
Google Feb 6, 2024

Very good, Chris my salesman went above and beyond to put me in my car. I highly recommend this place and my sales person. Very professional and helpful. I'm very pleased with my used economic vehicle.

Google logo
Google Feb 6, 2024

Katie was extremely easy to work with . Very professional and so very friendly. Thank you all for getting my 2017 rav 4 back on the road . Jim and Deb Kiefer

Google logo
Google Feb 3, 2024

Google logo
Google Feb 2, 2024

Everyone did a good job I've stopped getting the five dollar rebate from Castrol. The service department lady said she sends them in but when it leaves her that was it from her. Think someone could see what's happening

Google logo
Google Feb 1, 2024

Google logo
Google Feb 1, 2024

Google logo
Google Feb 1, 2024

Straight forward, open communication. OEM parts keep you going. Absolutely would recommend anyone near by to use them for Toyota service.

Google logo
Google Jan 30, 2024

Google logo
Google Jan 28, 2024

They are a great place to do any type of car business with. It doesn’t matter if you are purchasing a vehicle or getting your car service they are going to take care of their customers and make sure you are satisfied!!!! Great Business to Support!!!!

Google logo
Google Jan 26, 2024

Very friendly service

Google logo
Google Jan 26, 2024

Google logo
Google Jan 25, 2024

Nelson Toyota exceeded my expectations in every way from friendly service to competitive pricing to anticipating my needs. Daniel was very patient and listened to my concerns and found me the perfect vehicle at a great price. They have my business for life. I love my new RAV4!!!

Google logo
Google Jan 24, 2024

We were greeted immediately and were helped in a very polite and professional manner. We really connected with Daniel. We ended up getting just the type of Toyota we were looking for. It was a fantastic experience. Highly recommend

Google logo
Google Jan 21, 2024

Easy setup. Quick service

Google logo
Google Jan 20, 2024

Easy to deal with. Went over vehicle I purchased to show me everything about it. My salesman Cole was very knowledgeable and polite.

Google logo
Google Jan 20, 2024

Katie is absolutely wonderful! Every time I have an appointment, she's very friendly, patient, and professional.

Google logo
Google Jan 17, 2024

Google logo
Google Jan 16, 2024

Google logo
Google Jan 14, 2024

Google logo
Google Jan 13, 2024

A very pleasant attended and very friendly. She helped us to get in and very short time delay. We were in and out quickly. She helped us back to the truck. A truly great experience.

Google logo
Google Jan 12, 2024

Service was done in a friendly and timely manner.

Google logo
Google Jan 10, 2024

Great service as always.

Google logo
Google Jan 7, 2024

Fast and friendly service.

Google logo
Google Jan 5, 2024

Professional, fast and friendly

Google logo
Google Jan 4, 2024

Google logo
Google Jan 4, 2024

In and out service on a professional and courteous level as always. Thanks

Google logo
Google Jan 3, 2024

Google logo
Google Jan 2, 2024

Google logo
Google Dec 28, 2023

Quick friendly service. Explained results from oil change and check on vehicle.

Google logo
Google Dec 27, 2023

Wonderful experience, great service. Recommend asking for Lamar Jones if you're looking to buy a vehicle in the near future.

Google logo
Google Dec 27, 2023

Service was fast and the customer service was great!!

Google logo
Google Dec 24, 2023

Google logo
Google Dec 24, 2023

Very professional and honest. Explained things to me. Friendly. Knowledgeable

Google logo
Google Dec 22, 2023

DealerRater logo
DealerRater Jan 5, 2023

Best experience I ever had buying a vehicle I would recommend them to anybody It was a very unique and pleasant experience

Read at DealerRater


Leave Us A Review