Customer Testimonials
Always have a great experience at the dealership. Staff is really friendly and service is fast. Always can get me in for a last minute oil change or inspection.
Everyone at Nelson Toyota was extremely helpful. Very nice and informative, answered every question we had and went out of their way to acquire us as customers!!
Friendly service
Great service !!
Great experience everyone were attentive and professional it went fast and smooth I’ve bought vehicles there several times and each time I was impressed I won’t buy anywhere else Lamar Jones was the best person I’ve ever dealt with he’ll be my dealer from now on no matter what type vehicle my wife and I decide to purchase in the future, thanks again Lamar you are the best!!
Amazing service. I was not able to get transportation to the dealership, so Chris, a worker there came and picked me up and I was able to get a car the same day with a lot of help from him.
Always the best service. Caring professional people. They insure my car is safe and in great condition. Thanks.
Excellent, very friendly, kept me informed. A1
These are just some good people. Honest, efficient, and kind. It was just a pleasure doing business with him.
Always accommodating and great customer service! Love Nelson Toyota! 🙌🏾
Wonderful staff, very nice and helpful.
Fast and efficient
Great dependable business place, to deal with,I appreciate Nelson Toyota a lot.
Fantastic service department and always helpful with any questions.
Excellent customer service Very honest
Debbie@Nelson Toyota is always great to us! Jeff is the best too! Thanks for all y'all do for us...
Had no problem
Fast friendly affordable service
I went to Nelson Toyota today and bought a Honda HRV. I couldn’t have asked for better service, price and quality. Lamar Jones was right on for listening to what I was looking for and I couldn’t have asked for a better experience. In fact, everyone there was so kind. If you are looking for a great experience, Nelson Toyota is the perfect place for a great ride!
We had an awesome service from Samuel! He was helpful & patient with me! I’d suggest Nelson’s to anyone looking for car
I went into Nelson Toyota today for an oil change and my tires balanced. When I went to pick up my car, they had washed it ( complimentary) I was over the moon! It sure needed a bath! Thank you all for such great work and you customer service is unbelievable ❤️
We are always treated like family whether we purchasing a vehicle, getting a oil change, etc. We love doing business with you guys!
Great customer service always in & out in no time! Chris Fore is so nice & made my car buying experience so easy & the service team is great!!
Very nice people and fun to deal with . Chris Fore helps me exactly what I need. Love my new Tundra Platinum!
They went out of their way to assist us in viewing this truck and getting everything arranged. I couldn’t believe the service.
Awesome customer service. They get you in an out. Went for a new set of tires. Was not harassed by staff to buy more expensive tires. They listened and I got exactly what I asked for, and saved about $100 versus going to Lee Tire. Not only that, I got an awesome car wash and detail!.
I recently bought a 2024 Toyota RAV4 Hybrid. My sales person was Cole Campbell. He was so knowledgeable , patience, friendly, and so very kind and helpful- I felt like I was making a purchase from a family member . I am a senior and had question about all the technology and Cole helped so much and has been available since to answer questions. The whole process at Nelson Toyota was seamless - good warranty and I feel like they will always be there for support. It’s always good to buy local- I have lived here all my life- - this was ...
Very quick service. Pleasant service advisor and comfortable waiting area.
Always great service at Nelson Toyota!
Everyone is Great
Toyota Stanley Town is always a wonderful experience. They professional and personable . I greatly appreciate the shuttle driver wJames Stokes in the new Mustang EV . My closet to a muscle car that I will ever have . Katie Martin Service Rep always takes great care of my 2 Toyotas Sienna and Prius . They offer a lot of free incentives Shuttle , St. Inspection and what next’s needs to be serviced at some point in the very near future. Thx for changing my perspective that a dealership is always too expensive to do servicing and maintenance on my vehicles.
Chris was friendly and very knowledgeable about the vehicle that I purchased I would Recommend anyone to go to nelson and say chris
100% Satisfied…
Honest, transparent service Everything explained carefully Friendly
Great Service Department!
Carin and I just bought our tenth vehicle from Nelson Toyota. Could not recommend them more - they are fantastic. And particularly our great friend Daniel Nelson. Thank you so much, Daniel!!!
These guys are great! Daniel Nelson is an outstanding salesman with excellent follow up and the service team with Debbie and Katie are always very communicative and friendly.
Excellent service as always, very professional!
Daniel Nelson was fantastic! Made the experience a pleasure, and quick since we drove 5 hours from out of town to get the vehicle. He had us back on the road home with our new truck in a timely manner, and we're thrilled to finally have our new truck. I just wish they were in Tennessee instead of Virginia. Thanks Daniel, hope we can tee it up on the links one day ⛳️.
I have always had a great experience dealing with the service department. The associates take the time to explain the findings of the service people, letting me know of probable future needs, and assisting addressing current problems.
I have been very pleased with the service I have received for the past 7 years from Nelson Toyota. Everyone is very professional and courteous! Thank you Nelson!
Good service today, including shuttle service.
Great experience with Chris. I waited six months, and it was worth it to get all the technology on my XSE. I got all the packages that were on my BMW plus more.
They are always friendly and accommodating. They don’t try to have me pay for something I don’t need and always let me know if I will need maintenance at next visit
My experience with Nelson Toyota was very rewarding i was treated very nicely.
Awesome place! Friendly, fast & knowledgeable. Highly recommend!
The service department at Nelson Toyota was easy to deal with and the work on my truck seems to have solved the issue
Very good experience. Sales person & office people were knowledgeable and helpful. No pressure and a very good deal.
Everything was positive.
Very pleased with service & time involved.
They do a great job Quick in and out
Great dealer. Cole was excellent. Didn't rip me off with a market adjustment fee.
Great selection and a great team!
Great service, very kind
Scheduled for my second chip key that was shorted during manufacturing COVID crisis. Greeted promptly and took car at time scheduled. Waited in seating area, entire dealership was clean. Quickly finished project , signed paperwork, and left dealership in short order. Easy process.
Very good, Chris my salesman went above and beyond to put me in my car. I highly recommend this place and my sales person. Very professional and helpful. I'm very pleased with my used economic vehicle.
Katie was extremely easy to work with . Very professional and so very friendly. Thank you all for getting my 2017 rav 4 back on the road . Jim and Deb Kiefer
Everyone did a good job I've stopped getting the five dollar rebate from Castrol. The service department lady said she sends them in but when it leaves her that was it from her. Think someone could see what's happening
Straight forward, open communication. OEM parts keep you going. Absolutely would recommend anyone near by to use them for Toyota service.
They are a great place to do any type of car business with. It doesn’t matter if you are purchasing a vehicle or getting your car service they are going to take care of their customers and make sure you are satisfied!!!! Great Business to Support!!!!
Very friendly service
Nelson Toyota exceeded my expectations in every way from friendly service to competitive pricing to anticipating my needs. Daniel was very patient and listened to my concerns and found me the perfect vehicle at a great price. They have my business for life. I love my new RAV4!!!
We were greeted immediately and were helped in a very polite and professional manner. We really connected with Daniel. We ended up getting just the type of Toyota we were looking for. It was a fantastic experience. Highly recommend
Easy setup. Quick service
Easy to deal with. Went over vehicle I purchased to show me everything about it. My salesman Cole was very knowledgeable and polite.
Katie is absolutely wonderful! Every time I have an appointment, she's very friendly, patient, and professional.
Best experience I ever had buying a vehicle I would recommend them to anybody It was a very unique and pleasant experience